Arcade Flowers

Privacy Policy

This privacy policy governs the manner in which the Organisation uses, maintains and discloses information collected from customers and users of the website.

We are committed to protecting your right to privacy. We collect information about our users in order to help continually improve the services. We also use the information you provide as part of commercial arrangements, including the sale of advertising space. This Privacy Policy relates only to our use of the information you provide us and your use of the website and does not extend to your use of the Internet other than the website.


In this statement the following terms shall have the following meanings unless the context otherwise requires. Reference in this statement to the masculine shall include the feminine and any reference to the singular shall include the plural.

“Proprietor” includes Arcade Flowers Ltd Ringwood Hampshire or any party acting on the instructions of Arcade Flowers Ltd Ringwood Hampshire.

“We”, “Us”, “Our” and “Organisation” includes the Proprietor, Website Administrator of the Proprietor or any party acting on the Proprietor’s instructions.

“You”, “Your”, “User” and “Customer” includes the person using the website.

“Service” and “Services” means the providing of website services and website connectivity, or any other services of the Organisation.

Cookie Policy

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are.

A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number.

Two types of cookies are used on this website:

Session Cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site.
Persistent cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).
Cookies can help a website to arrange content to match your preferred interests more quickly. Most major websites use cookies. Cookies cannot be used by themselves to identify you.

How we use Session Cookies on our Site and what Information we collect
To allow you to carry information across pages of our site and avoid having to re-enter information.

Within registration to allow you to access stored information.

To log you into the site.

How we use Persistent Cookies on our Site and what Information we collect
To help us recognise you as a unique visitor (just a number) when you return to our website and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly.

To compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website. We cannot identify you personally in this way.

Within research surveys to ensure you are not invited to complete a questionnaire too often or after you have already done so.

To remember preferences within services across the site.

Third Party Cookies
Third parties may serve cookies via this site. These are used for the following purposes:
To serve advertisements on our site and track whether these advertisements are clicked on by users.
To control how often you are shown a particular advertisement.

Disabling/Enabling Cookies
You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our website if cookies are disabled.

Email contact form

Your email address will only be used in relation to the matter you write to us about. It will not be sold, rented, leased to or otherwise given to others without your express permission – unless required to by law. Due to the nature of email, sending information via the internet remains entirely at your own risk, and we will not be responsible for any unauthorised interception, use and disclosure of this information. We use an email form as it affords some protection against spam bots and malicious users.

What Data is Collected

The Organisation may request or collect personal information from online users in a variety of ways, including through online forms for ordering products and services, and other instances where users are invited to volunteer such information. In these instances the information the website collects is personal information that identifies you personally.

We may also collect information on how users access the website by using a tracking ID unique to each user through the use of cookies.

How Data is Used

We may use the personal information we collect from you to build up a profile of your interests and preferences. This information may be disclosed to other companies and carefully selected third parties and/or used to make you aware of products or services that you may find of interest.

The Organisation will not in any way share this information with a third party either for free or by selling it, unless you specifically authorise such disclosures.

Data Security

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Although the Organisation cannot guarantee that any loss, misuse or alteration of data will not occur; every effort is made to prevent such occurrences. Any other particularly sensitive information, such as payment details collected for commercial transactions, is encrypted prior to transmission by you.

The use of Newsgroups or Forums/Chat, either within the website or on the Internet, is at your own risk. This may result in you receiving unsolicited messages from other parties who have picked up your details from such services.

Third Party Advertising

Information about your visit to the Website, such as the number of times you have viewed a particular advertisement (but not information about you, such as your name, address or any other personal information) may be used by the Proprietor to decide which advertisements to serve to you.

In the course of serving advertisements to you, the Proprietor may also use cookie technology but will not use such cookies to collect any personally identifiable information about you.

Log Files

Like most standard websites, this website uses log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. However, none of the information stored in the log files, including but not limited to IP addresses, is linked to personally identifiable information.

Your Responsibilities

Where applicable, you are responsible for the security of your account details and passwords. Make sure you keep it in a safe place and do not share it with others.

Always remember to log out after your session ends, to ensure that others cannot access your private personal information. You should take this precaution even if you are not using a public computer, such as at a library or internet cafe, but even when using your private computer in your home.

Private Communications

It is our policy to respect the privacy of private communications. We will not intentionally inspect the contents of private communications sent or received using the website except as required or permitted to do so by law.


We do not specifically collect information about children and believe that children should always get the consent of their parents before giving out any personal information. We recommend that parents actively participate and where possible monitor their children’s use of the website.

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13.

Changes to the Privacy Policy

We may need to amend the Privacy Policy from time to time. Any such amendment will take effect as soon as it is posted on the website. You are therefore encouraged to familiarise yourself with the Privacy Policy on a regular basis.

Data Disclosure in Accordance With the Law

We may need to disclose your data to appropriate persons where required or permitted by law (for example, to law enforcement authorities in relation to the investigation of a suspected criminal offence).

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement, if, for instance, a service is temporarily suspended for maintenance. Generally, users may not opt-out of these communications. However, these communications are not promotional in nature.

Legal Disclaimer

Though every effort is made to preserve your privacy, the Organisation may need to disclose personal information when required to by law. If it is deemed necessary that such action needs to be taken, the Organisation will comply with judicial proceedings should a court order or legal process be served.

The website contains links to other sites. Please be aware that the Organisation is not responsible for the privacy practices of such other sites. You are encouraged to read the privacy statements of each and every website that collects personally identifiable information. The Privacy Policy as described herein applies solely to information collected by the Organisation.